Customer Service

//Customer Service
Customer Service 2018-01-03T02:51:02+00:00

Installations

1. Onsite Inspection and Quote – We can meet you at your property or we can use your house plans if the travel time is an issue then find out what your misting needs are and educate you on your options. We then create a custom layout and an itemized quote for you. customer_service_1
2. Installation – Our staff will professionally install your system to specifications in a seamless and inconspicuous manner so that it blends with the existing structure and landscape.  customer_service_2

Service (System Installations)

We offer varying levels of service to reflect the customer’s needs and will even teach you how to maintain the system yourself if you wish.

1. Insect Control Systems Service Plansinsect service

  • Basic Service
  • Refill Service
  • Full Service

2. Water Mist System Service Planwater mist service

  • Basic Automatic Service

Service (Mosquito Spraying Treatments)

Fogging PictureUsing a backpack fogging unit a solution is applied to the surrounding landscape and structure.  It will eliminate mosquitoes and other pesky bugs.  Once applied it will not wash away due to rain or deplete due to the sun.  The application will take 15-30 minutes to apply in your backyard, front yard or event facility.  This comes with a 30 day guarantee in which we will come back and re-apply if you are not fully satisfied.

Cooling Rentals

  1. Fan Rental or Temporary Installation – 24” portables mist fans or 14” mist fans for temporary installation to create a “cool zone” for tent or other structure..
  2. Pick up or Delivery –can be picked-up/returned or we deliver, setup, breakdown and return the equipment.
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Online Purchase

  1. Pick and choose – Choose products and purchase online.
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  2. Free installation support – If you need any professional help with your system design, specifications, installation or maintenance just contact us, and we can create a layout or give you any help you may need.

Our Customer Referral Program

Referrals from satisfied customers are Mr. Mist Systems primary method of marketing. When a customer makes a referral they are placing a great deal of trust in our business. As a result, we want to demonstrate our appreciation by giving our customers credit toward future installations, service, parts or rentals. If you refer a customer that buys an:

  • Insect Control System Installation – receive a $100 credit
  • Water Mist System Installation – receive a $100 credit